Digital Wound Management

Technical Fact Sheet

Security and compliance

Security Approach

We have implemented a comprehensive risk-based security approach to all aspects of our business activities. Our security program is based on the NIST Cybersecurity Framework in conjunction with the ISO 27001 Information Security Management System standard and adjusted to comply with relevant cybersecurity and privacy laws and regulations.

Privacy

We are HIPAA compliant, covering both patients’ rights for privacy and the secured mechanisms to protect it.

We are ISO 27001 certified by an external party, ensuring that we operate the company using a security-based approach.

We are GDPR compliant, focusing on people’s privacy rights and assuring that sensitive data is properly managed.

Quality Management

Our Quality Management System complies with FDA 21 CFR Part 820, EN ISO 13486:2016, and the EU Medical Device Directive 93/42/EEC.

Our infrastructure is hosted and operated over secured platforms while implementing OS hardening and restricted access as part of a defense-in-depth approach.

Data 

All data is encrypted at-rest and in-transit using strong encryption protocols.
a. Data encrypted in-transit (HTTPS TLS1.2)
b. Data encrypted at-rest (AES256).

We evaluate our products’ security posture using industry-standard tools for scanning and manage to remediate high-risk vulnerabilities as fast as possible.

Service availability, backup, recovery, and maintenance

  • Our platforms are highly available and support 99% uptime.
  • All of our data is hosted securely on Google Cloud Platform and backed up daily.
  • We perform disaster recovery exercises several times a year to ensure our platforms can be restored if needed.
  • We have an effective incident response plan in place.
Integration icon
Integration
1

We offer comprehensive structured data integration allowing standard EMRs to consume all data collected in the observation and analysis phases. We support standard HL7 and FHIR data structures.

2

We support a single-sign-on using Auth0 2.0, SAML, ADFS, SMART on FHIR and similar technologies.

3

We allow an easy test-and-scale approach by providing an end to end system with a mobile app and a web-based portal, and supportive export of the visit summary as a user-friendly PDF export.

Application icon

Application device compatibility 

Our native application supports both iOS and Android devices that meet the below criteria. 

iOS:

  • Operating system: iOS 13.0 and above
  • iPhone: 7 and above
  • iPad: 5th generation and above
  • iPad Mini: 4 and above
  • iPad Air: 2 and above
  • iPad Pro

Android:

  • Operating system: Android 8.0
  • Video capturing: 1080*1920, 30 fps
  • RAM: 3 GB RAM
  • Processor: 64 Bit
  • Display size: 720*1280
  • Additional features: Gyro
Portal icon

Web portal compatibility

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Firefox
  • Safari
  • Google Chrome

Contact Us

Please fill out the form to get in touch with our wound team, or email us directly at [email protected]

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